/* Chat and delivery example, scoped to this one bot section. */
.bht-scene{padding:32px!important}.bht-scene *{box-sizing:border-box;min-width:0}
.bht-layout{display:grid;grid-template-columns:minmax(0,1.05fr) minmax(0,1fr);gap:40px;align-items:start}
.bht-chat{background:#f5f4f6;color:#202026;border:1px solid #ddd8de;border-radius:16px;overflow:hidden;font-family:Onest,Arial,sans-serif}
.bht-chat-header{display:flex;align-items:center;gap:12px;padding:20px;background:#fff;border-bottom:1px solid #e5e1e6}
.bht-avatar{display:grid;place-items:center;flex:none;width:42px;height:42px;border-radius:50%;background:#f0e9ed;color:#32131d}
.bht-chat-header strong{display:block;font-size:17px;font-weight:600;line-height:1.3}.bht-chat-header div>span{display:block;font-size:12px;color:#62616b;line-height:1.5;margin-top:3px}
.bht-example{margin-left:auto;align-self:start;font-size:11px;color:#67636d;background:#f3f1f4;padding:4px 8px;border-radius:5px}
.bht-messages{padding:24px;display:flex;flex-direction:column;gap:18px}
.bht-message{max-width:88%;padding:14px 16px;border-radius:14px;border:1px solid #e4dfe7;background:#fff}
.bht-message>span{display:block;margin-bottom:6px;font-size:12px;line-height:1.5;color:#696370}
.bht-scene .bht-message p{font-size:16px;line-height:1.5;letter-spacing:0;color:#24212a}
.bht-user{align-self:flex-end;background:#32131d;border-color:#32131d;border-bottom-right-radius:4px}
.bht-scene .bht-user p{color:#fff}.bht-user>span{color:#d9cbd1}.bht-bot,.bht-agent{align-self:flex-start;border-bottom-left-radius:4px}
.bht-transfer{display:flex;flex-direction:column;gap:6px;border-left:3px solid #bba2ae;padding:10px 14px;margin:2px 0;background:#ede9ee;border-radius:0 8px 8px 0}
.bht-transfer-label{font-size:12px;color:#6f5963}.bht-transfer strong{font-size:14px;font-weight:500;line-height:1.5}.bht-transfer>span:last-child{font-size:13px;color:#625e68;line-height:1.5}
.bht-chat-event{font-size:12px;color:#706c77;text-align:center;line-height:1.5;margin:0 0 16px}.bht-person[hidden]{display:none!important}.bht-person:not([hidden]){animation:bht-arrive .25s ease both}
.bht-scene .bht-chat-actions{margin:0;background:white;border-top:1px solid #e5e1e6;display:flex;flex-wrap:wrap;gap:12px;align-items:center;padding:20px}
.bht-chat-actions button{display:inline-flex;align-items:center;justify-content:center;gap:14px;background:#32131d;color:#fff;border:0;border-radius:8px;min-height:46px;padding:12px 16px;font:500 14px/1.4 Onest,Arial,sans-serif;cursor:pointer}
.bht-chat-actions button:disabled{cursor:default;background:#eeebef;color:#635b68}.bht-chat-actions button svg{width:18px!important;height:18px!important;flex:none}.bht-chat-actions .bht-reset{background:transparent;color:#5b4d57;border:1px solid #d7cdd3}.bht-chat-actions [hidden]{display:none!important}
.bht-chat-actions>span{flex-basis:100%;font-size:12px;line-height:1.5;color:#706772}
.bht-explain{padding-top:6px}.bht-kicker{display:block;color:#cdbbc3;font-size:13px;line-height:1.5;margin-bottom:20px}
.bht-scene .bht-explain h3{font-size:32px;line-height:1.2;font-weight:400;letter-spacing:-.025em;margin:0}
.bht-scene .bht-explain>p{font-size:17px;line-height:1.65;color:#dbccd2;margin-top:20px}
.bht-checklist{margin-top:28px;border-top:1px solid #735462;padding-top:16px}.bht-checklist>summary{font-size:19px;line-height:1.4;list-style:none;min-height:44px;display:flex;align-items:center;justify-content:space-between;cursor:pointer}.bht-checklist summary::-webkit-details-marker{display:none}
.bht-checklist>summary::after{content:'+';color:#ff5a2b}.bht-checklist[open]>summary::after{content:'−'}
.bht-scene .bht-checklist .lc-stage-copy{display:grid;grid-template-columns:1fr;gap:16px;border:0;margin:14px 0 0;padding:0}
.bht-scene .bht-checklist .lc-stage-copy li{font-size:15px;line-height:1.55;color:#ede2e7;padding:0;margin:0;gap:14px}
.bht-scene .bht-checklist .lc-stage-copy li>span{color:#ff8a69;font-size:13px}
.bht-scene .lc-materials{margin-top:32px}.bht-scene .lc-materials ul{gap:24px}
.bht-checklist summary:focus-visible,.bht-chat-actions button:focus-visible{outline:2px solid #ff5a2b;outline-offset:4px}
@keyframes bht-arrive{from{opacity:0;transform:translateY(6px)}to{opacity:1;transform:none}}
@media(max-width:1000px){.bht-layout{gap:28px}.bht-scene .bht-explain h3{font-size:28px}.bht-chat-header{padding:16px;flex-wrap:wrap}.bht-messages{padding:20px}.bht-message{max-width:94%}}
@media(max-width:760px){.bht-scene{padding:20px!important}.bht-layout{grid-template-columns:1fr;gap:28px}.bht-chat-header{gap:10px;padding:14px}.bht-avatar{width:36px;height:36px}.bht-chat-header strong{font-size:16px}.bht-chat-header div>span{font-size:11px}.bht-chat-header{position:relative;padding-right:66px;flex-wrap:nowrap}.bht-example{position:absolute;top:14px;right:10px;margin:0;font-size:10px;padding:4px 6px}.bht-chat-header div>span{max-width:170px}.bht-messages{padding:16px;gap:16px}.bht-message{max-width:92%;padding:12px 14px}.bht-scene .bht-message p{font-size:15px}.bht-chat-actions{padding:16px}.bht-chat-actions button{width:100%}.bht-chat-actions .bht-reset{width:auto}.bht-explain{padding-top:0}.bht-scene .bht-explain h3{font-size:28px}.bht-scene .bht-explain>p{font-size:16px}.bht-kicker{margin-bottom:14px}.bht-checklist{margin-top:24px}.bht-scene .lc-materials ul{grid-template-columns:1fr;gap:24px}.bht-scene .lc-materials h4{font-size:19px}}
@media(prefers-reduced-motion:reduce){.bht-person:not([hidden]){animation:none}}